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Privacy Policy

Last updated 6 July 2026

This policy explains how Bac Water Co. ("we", "us") collects, uses, and shares information when you use our website and request quotes or support. It is provided as a general template and should be reviewed by legal counsel before publication.

Information we collect

When you request a quote, contact us, or otherwise interact with the site, we collect the details you provide — such as your name, company, work email, phone number, country/region, and the contents of your message. We also collect limited technical information automatically, such as your IP address, browser type, and pages viewed, through standard server logs and analytics.

How we use your information

We use the information to respond to quote and support requests, prepare pricing, fulfill and administer orders, communicate with you about your account or enquiry, maintain security, and improve the site. We process this information to provide the services you request and to operate our business.

Cookies and analytics

The site may use cookies and similar technologies for basic functionality and to understand aggregate usage. You can control cookies through your browser settings. Where analytics are used, they help us understand site performance in aggregate and are not used to identify you personally.

How we share information

We do not sell your personal information. We may share it with service providers who help us operate the site and business (for example, form handling, email, hosting, and payment providers), and where required by law or to protect our rights. Service providers are only permitted to use the information to perform services for us.

Data retention

We keep information for as long as needed to fulfill the purposes described here, to comply with legal, tax, and accounting obligations, and to resolve disputes. When it is no longer needed, we take reasonable steps to delete or de-identify it.

Security

We use reasonable technical and organizational measures designed to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices and rights

Depending on your location, you may have rights to access, correct, or delete your personal information, or to object to or restrict certain processing. To make a request, contact us using the details below. You may also opt out of marketing communications at any time.

Not directed to children

The site and our products are intended for business, laboratory, and research customers and are not directed to individuals under 18. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the date below. Your continued use of the site after an update constitutes acceptance of the revised policy.

Contact us

Questions about this policy or your information can be sent to [email protected].

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