Legal
Privacy Policy
Last updated 14 September 2026
This policy explains how Bac Water Co. collects, uses, stores, and shares information when you use our website, submit forms, request quotes, or contact us.
Information we collect
When you submit a website form or contact us by email, Bac Water Co. collects the information you provide, such as your name, company, email address, phone number, country or region, order details, and message. We also collect limited technical and usage information automatically through server logs, Google Analytics, cookies, and similar technologies, including IP address, browser and device information, referring pages, and pages viewed.
How we use your information
We use this information to respond to quote and support requests, prepare pricing, fulfill and administer orders, communicate about accounts and enquiries, maintain security, analyze and improve the website, and comply with legal obligations. If you separately consent to marketing, we may also send marketing communications.
Lead storage and service providers
Information submitted through our forms may be stored in Listmonk as a lead record and processed by providers that support website hosting, analytics, email, form delivery, payments, and order operations. These providers may use information only to provide services to Bac Water Co. or as required by law.
Cookies and Google Analytics
Google Analytics and related cookies operate automatically when you use the site to help us understand traffic and site performance. You can limit or block cookies through your browser settings, although doing so may affect some site functions.
How we share information
Bac Water Co. does not sell personal information. We share information only with service providers that help operate the website and business, when required by law, or when reasonably necessary to protect rights, safety, and security.
Data retention
We keep information for as long as needed to fulfill the purposes described here, to comply with legal, tax, and accounting obligations, and to resolve disputes. When it is no longer needed, we take reasonable steps to delete or de-identify it.
Security
We use reasonable technical and organizational measures designed to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices and rights
Marketing consent is optional, and you may withdraw it or opt out of marketing communications at any time. Depending on your location, you may also have rights to access, correct, delete, object to, or restrict processing of your personal information. Contact us to make a request.
Not directed to children
The site and our products are intended for business, laboratory, and research customers and are not directed to individuals under 18. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by updating the date below. Your continued use of the site after an update constitutes acceptance of the revised policy.
Bac Water Co.